Refund Policy

Controlled-launch policy

Refund requests for PCOps Assistant may be submitted within 14 calendar days of purchase.

When a refund is generally appropriate

• The installer or application does not work as described on a supported Windows system.
• A material product defect prevents normal use and support cannot resolve it through reasonable troubleshooting.
• The purchase was made by mistake and there is no evidence of abuse or redistribution.

Limits

Refunds may be denied where permitted by law in cases of fraud, chargeback abuse, redistribution, license misuse or other misuse. This policy does not limit consumer rights that cannot legally be waived.

Merchant of Record

Sales are intended to be processed by Lemon Squeezy as Merchant of Record. Refund processing and payment disputes may also be subject to Lemon Squeezy policies and applicable law.

Request a refund

Email support@pcopsassistant.com and include your order email and PCOps version. Do not send passwords or payment-card details.